Assessment Survey

As a physician, you trained long and hard to learn the best ways to take care of your patients. If you were like most medical students, you envisioned a life devoted to healing, to serving families – yours and your patients’.

Is the reality a bit different? Are staff issues, insurance billing and compliance hassles, and the demands of marketing your practice stealing time you should be – and would rather be – spending with your patients and family? Are poorly trained staff members “turning off” patients? Is poor office workflow costing you money?

Here’s a short survey to tell you if your practice is running at optimal levels.

Do you have a protocol for the staff when answering your phones?:

Do you track how each patient has heard about your practice (referring doctor, patient, family or friend recommendation, Internet, seminar, etc.)?:

Do you know how many patients call your office and don’t book an appointment?:

Do you know how many patients leave your practice every year?:

Does your office run efficiently?:

Have you ever considered having a Practice Representative represent your office to referring physicians and employers?:

Do you have a practice brand (i.e. Apria Health Care)?:

Do you think having a practice brand is important?:

Do you have a cohesive marketing plan?:

Do you have the staff to carry out your marketing strategies?:

Do you know how to market yourself through blogging, press releases, webinars, video, pay-per-click (PPC) and search engine optimization (SEO)?:

Does the idea of staff issues and marketing your practice overwhelm you?:

What are you strengths?

What are your weaknesses?

What opportunities to you believe exist for your practice(s)?

What threats do you believe exist?

Your Name (required)

Speciality (required)

Phone (required)

Best Time to Call

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Assessment Survey

Written by Catherine Martin